Dave, a bar owner approached us looking for a way to keep in touch with his past customers and to let them know about special events happening at his bar.
We devised a customer retention campaign for him where we created a system for capturing his customer’s mobile phone numbers. Now whenever there is any kind of event or special promotion Dave just lets us know and we send out a Sms message to all of his past customers.
Feedback from Dave and his customers has been very positive. Customers like the non intrusive way they can find out about events and Dave has an extremely cost effective way of filling his bar with paying customers. In fact one of the recent SMS broadcasts we did for him yielded an amazing 16% response rate!